Contract Call Centre & Customer Service Jobs

• Singapore
• S$5000 - S$7000 per month
• Posted about 22 hours ago

Job Scope Provide leadership and regular coaching to Team Leaders and Agents Responsible for managing the day-to-day running of the contact center, which includes effective resource planning in ensuring KPIs are consistently achieved Work closely with HR to ensure fast, effective, and quality sta...

• Singapore
• S$2700 - S$3500 per month
• Posted 2 days ago

Responsibilities: Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible Understands the customer and establishes needs to offer relevant products, services and solutions Takes ownership and initiative to complete nec...

• Singapore
• Negotiable
• Posted 4 days ago

Responsibilities: Responsible for scheduling Onsite Field Service Engineers and Authorized Service Providers (ASP) to install, repair or maintain applicable instruments. Works closely with Sales and Support Organizations, Customer Operations Center, Support Parts Logistics and Authorized Support ...

• Singapore
• S$0.00 - S$3500 per month
• Posted 7 days ago

Key Accountabilities & Responsibilities Maintaining a positive, empathetic, and professional attitude toward customers Responding promptly to customer inquiries on general and transactional enquiries. Communicating with customers through various channels. Acknowledging and resolving customer requ...

• Singapore
• S$0.00 - S$3500 per month
• Posted 7 days ago

Key Accountabilities & Responsibilities Maintaining a positive, empathetic, and professional attitude toward customers Responding promptly to customer inquiries on general and transactional enquiries. Communicating with customers through various channels. Acknowledging and resolving customer requ...

• Singapore
• S$4500 - S$6500 per month
• Posted 7 days ago

Responsibilities Monitor tool performance metrics consistently to ensure high uptime, rapid ticket resolution, and overall operational efficiency; Establish feedback loops with the support team to continuously refine tool functionalities based on real-world challenges and advertiser requirements;...

• Singapore
• S$4000 - S$5000 per month
• Posted 7 days ago

QA Objectives: Propose a service quality plan which will detail the quality assurance measures, the method of accountability, the performance indicators, quality management oversight, contractual requirements, timeline, and ways to evaluate the effectiveness of the plan to the Authority for endor...

• Singapore
• S$2800 - S$3800 per month
• Posted 8 days ago

Job Scope Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Able to understand customer needs and provide appropriate solutions and attention. Identify cross-sell opportunities du...

• Singapore
• S$2800 - S$3400 per month
• Posted 9 days ago

Job Scope Attend to walk-in customers Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals) Assist in customers' enquiries and ensure the service delivery standards are met in achieving total customer satisfaction Prospect and introduce...

• Singapore
• S$2500 - S$3800 per month
• Posted 10 days ago

Role Overview To provide one-stop customer services across all channels of communications and to cross sell bank's products and services whenever the opportunity arises. Key Accountabilities & Responsibilities To consistently meet the Customer Centre targets set (KPIs) without compromising qualit...