Job Scope:
The Credit and Payments Specialist will oversee the end-to-end management of premium collections, credit control, payment reconciliations, and operational efficiency in financial transactions within the insurance domain. This role requires close collaboration with internal teams, clients, and third-party service providers to ensure accurate and timely processing of payments while maintaining compliance with financial and regulatory standards.

Key Responsibilities:
Credit Management:

• Monitor and manage outstanding premiums and accounts receivable to minimize delinquency and improve cash flow.
• Conduct regular credit reviews of clients and brokers to assess financial health and creditworthiness.
• Implement and maintain robust credit control policies and procedures aligned with company guidelines.
• Liaise with sales, underwriting, and customer service teams to resolve disputes or queries impacting payments.

Payments Management:

• Oversee the processing of incoming premium payments via various methods.
• Ensure timely allocation of payments to corresponding policies and accounts, resolving discrepancies promptly.
• Manage refunds and other adjustments in line with company policies.

Reconciliation and Reporting:

• Perform daily, weekly, and monthly reconciliation of accounts to ensure accuracy between systems, bank statements, and ledger entries.
• Prepare and present regular reports on credit aging, collections performance, and payment trends to senior management.
• Identify and escalate significant payment or credit risks to the finance and risk management teams.

Compliance and Process Improvement:

• Ensure all credit and payment activities comply with internal controls, accounting standards, and regulatory requirements.
• Identify inefficiencies in payment and credit processes and recommend improvements or automation opportunities.
• Support audits by providing accurate records and documentation of payment and credit transactions.

Stakeholder Collaboration:

• Act as a point of contact for resolving complex payment or credit issues.

Job Qualifications:

• Bachelor's Degree in Finance, Accounting, Business Administration, or a related field.
• 5 years of experience in credit control, payments management, or financial operations, preferably in the insurance industry.
• Knowledge of regulatory requirements related to insurance payments and financial transactions.
• Excellent knowledge of insurance operations, particularly premium collection and payments.
• Proficiency in financial systems, payment gateways, and reconciliation tools.
• Analytical mindset with attention to detail and the ability to interpret financial data.
• Problem-solving ability to address payment discrepancies or credit issues effectively.

Bernice Mae Nocum Rallonza EA License No.: 02C3423 Personnel Registration No.: R1442141

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