Our Client is a reputable healthcare organisation looking for a Finance Counsellor

Job Scope

• Reporting to both Finance & Operations department this role is responsible for counseling patients on CPF & Medisave related queries
• Explain packages available at polyclinics and process of documentations
• Counsel patients on the principles and regulations of the MediCare Assistance scheme.
• Evaluate patients' financial status and determine their eligibility for assistance.
• Assess and approve medical bill waivers for eligible patients.
• Advise patients on managing their medical bill settlements during assessments.
• Address patient inquiries and assist with applications for medical subsidies and financial assistance schemes.
• Ensure completeness and accuracy of submitted applications.
• Review documents submitted to the Finance department for patient refund vouchers, waivers, etc.
• Act as the main point of contact for the Finance department on finance-related matters, operating as the Business Office for the clinic.
• Provide support to clinic staff as needed.
• Perform any other responsibilities assigned by supervisors.

Requirements:

• Diploma holder with 1-2 years working experience
• Experience with customer service, healthcare or social services will be a bonus
• Proficient with microsoft office

Sun Luneng Ashley License No.: 02C3423 Personnel Registration No.: R1984277

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