Monitoring Analyst (Shifting) | Contract

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH143877_1726829780
Salary S$2000 - S$2500 per month
Consultant Name Carolyn Ann Santibanez Mendoza
Consultant Email [email protected]
Consultant Contact No. 65515316
EA License No. 02C3423
Consultant Registration No. R1105160


Job Scope

  • Perform monitoring activities using tools provided as well as reviews of transactions flagged out.
  • Ensure that all tasks are completed/submitted in accordance with Standard Operating Procedures (SOP) within the agreed timelines/SLA.
  • Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with client.
  • Handle ad hoc duties as required.



Job Qualifications

  • Minimum N level with at least 1 year of experience working in an administrative role.
  • Fast learner and good team player.
  • Demonstrates good communication skills and comfortable to work in a fast-paced environment.
  • Working hours are 10am - 10pm, 4 days a week.
  • Able to work rotating shift hours including weekends and public holidays.

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

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