Operations Admin Executive | Insurance | Contract

Location Singapore
Discipline Administrative & Secretarial
Job Reference BBBH145413_1732095809
Salary S$4000 - S$6000 per month
Consultant Name Carolyn Ann Santibanez Mendoza
Consultant Email [email protected]
Consultant Contact No. 65515316
EA License No. 02C3423
Consultant Registration No. R1105160


Administration

  • Conduct validation and appointment exercises in accordance with the business rules.
  • Maintain register of advisers with 3rd party license.
  • Administer coding, cessation, and assignment of policies for all channels.
  • Ensure the accuracy and timely delivery of the BAU, assigned tasks, and ad hoc assignments.
  • Ensure that reports are delivered in a timely and accurate manner.
  • Review and streamline workflow, where applicable.
  • Review and update of Standard Operating Procedures (SOPs).
  • Assist and handle enquiries.


Debt Recovery

  • Execute debt recovery processes promptly & follow through with debt process in accordance with the SOP.
  • Prepare the monthly debt recovery update report for the management team.
  • Manage instalment payment requests from departed advisers.


Other Administrative Matters

  • Monthly check on new business submission for suspended advisers.
  • Monthly Reactivation Exercise.
  • Administration of Adviser's Health Benefit and Professional Indemnity entitlement.


Projects

  • Participate in projects & UAT, as required.



Job Qualifications

  • Diploma or Degree in any field with 2 - 3 years' relevant experience.
  • Proficient in Microsoft Office Skills: MS Excel (Pivot Tables, Formula), MS Word, PowerPoint.
  • Proficiency in VBA & Insurance industry experience, is a plus.
  • Great interpersonal skills and enjoy working in a team.
  • Excellent communication skills (both verbal and written) to interact with stakeholders.
  • Meticulous to ensure accuracy of deliverables & good with processes.
  • Able to manage multiple priorities effectively in a fast-paced environment.
  • Able to work effectively under pressure with tight timeline.

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

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