Responsibilities:

• Investigate and resolve customer remittances queries in accordance with the established service level agreement and payment guidelines.
• Work with business units, agent banks/correspondent banks to resolve remittance queries.
• Process failed remittances in accordance with procedures.
• Other ad hoc tasks assign by Team Manager.

Requirement

• Diploma or bachelor's degree in Banking, Finance or in any related majors.
• At least 6 months to 1 year of experience in Banking operations, Administration or Finance role.
• Good to have experience in payments.
• Excellent analytical skills, with keen eye for details.
• Good knowledge of intermediate level Excel functions (V-lookup, Pivot table etc).
• Able to work well in a team.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Rupa Kankariya EA License No. 02C3423 Personnel Registration No. R1441955

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