Responsibilities:
- Assist the Credit and Fraud Risk Management team in the upgrade of legacy systems, ensuring minimal disruption to daily operations.
- Collaborate with cross-functional teams to gather system requirements, document workflow changes, and conduct testing, including User Acceptance Testing (UAT) and Regression Testing, to validate the system's functionality.
- Key deliverables during system testing include:
- Ensuring data flows accurately between various systems, including risk management and fraud detection platforms.
- Creating detailed test plans, scenarios, conditions, and cases for UAT and regression testing.
- Executing testing procedures to ensure expected outcomes are met, identifying any discrepancies or issues.
- Testing fraud detection rules within the system to ensure all data required for fraud checks is properly transmitted and processed.
- Escalating critical issues immediately with well-documented evidence, including test results and analysis.
- Participate in system go-live and post-implementation checks.
- Work closely with the project lead to define key checks and establish criteria for a successful system launch.
- Monitor the system's performance after it goes live to ensure it operates as expected and delivers the required results.
- Engage in project activities and attend meetings related to fraud management and risk control processes.
- Ensure timely and high-quality delivery of all project outputs while adhering to established standards and governance requirements.
- Provide regular updates and detailed reports on project progress to stakeholders.
Requirements:
- Degree or Diploma in Business, Computer Science, or a related field.
- At least 1 year of relevant experience in fraud risk management or system testing.
- Knowledge of fraud risk management, credit card processing, or unsecured loan application processes is good to have.
- Excellent verbal and written communication skills, with the ability to explain technical issues to non-technical stakeholders.
- Ability to work independently as well as collaboratively in a team environment, with good interpersonal skills.
- Great attention to detail with excellent analytical and problem-solving skills, particularly in troubleshooting and resolving system testing issue.
Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.
Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374
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