Job Descriptions:

• Oversee workshop operations for all vehicles, including maintenance support for fleet customers.
• Responsible for managing daily aftersales processes, including CRM, workshop job allocation, diagnostics, troubleshooting, software, equipment, and manpower reporting to meet operational requirements.
• Foster a harmonious working environment for employees and promote a culture of health and safety within the business.
• Gather and review customer feedback, following up to ensure satisfaction.
• Keep service schedules for workshop facilities and equipment up to date.
• Monitor and ensure timely vehicle deliveries to customers.
• Track and manage all warranty claims submissions and payments to distributors.
• Oversee staff performance and career development plans.
• Provide technical support to distributors and fleet customers.
• Prepare weekly and monthly reports for submission.

Job Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher Diploma, Degree in Engineering (Electrical/Electronic/Mechanical) or its equivalent.
• At least 3 year(s) of work experience in the related field is required for this position.

We regret that shortlisted candidates will be notified.
Name: Teoh Xue Ling
Registration No.: R22107190
EA License No.: 02C3423

Shirleen Teoh Xue Ling License No.: 02C3423 Personnel Registration No.: R22107190

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