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Contingent Workforce Management

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World-class, cost-effective contingent workforce management solutions for rapid deployment

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In today's dynamic business landscape, organizations are increasingly leveraging a contingent workforce to quickly adapt to changing demands and reduce costs. However, the surge in contingent workforce utilization presents challenges in managing diverse needs and compliance regulations.

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MSP Agile is designed to help organizations with smaller contingent headcounts by providing them with the benefits of an enterprise-level contingent workforce management solution. It enables these organizations to efficiently manage their contingent workforce, ensuring they can quickly adapt to changing demands, cost containment, manage vendors, and maintain compliance with diverse regulations. This solution simplifies the complexities of workforce management, making it easier for businesses with smaller contingent workforces to thrive in a dynamic business environment. ​

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Why is a contingent workforce important?

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Organizations often employ contingent workers, such as independent contractors, freelancers, or temporary staff, on an ad-hoc basis to quickly scale their workforce up or down based on project demands or seasonal fluctuations. ​

This allows businesses to respond swiftly to market changes, avoid the overhead costs associated with full-time employees, and access specialized skills on a project basis. ​

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Challenges of contingent workforce management

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While leveraging a contingent workforce can bring numerous benefits, effective management requires a deep understanding of the contingent category, efficient handling of staffing agencies, and the use of technology to standardize and automate processes. ​

Managing a contingent workforce presents several challenges for businesses, including maintaining visibility over non-employee engagements, ensuring compliance with legal and regulatory requirements, and controlling costs. Additionally, businesses must manage the quality and performance of contingent workers and streamline processes to avoid inefficiencies. ​

For those with smaller contingent headcounts, these challenges may be amplified due to limited resources and expertise. These businesses may struggle with integrating contingent workers into their operations, managing diverse needs, and maintaining compliance. ​

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Contingent workforce management solutions

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To overcome these hurdles, businesses can leverage contingent workforce management solutions such as Managed Service Providers (MSP) to centralize contingent workforce management, improve visibility, control costs, and ensure compliance. MSPs optimize supplier relations and workforce utilization, freeing internal resources for core business focus, enabling companies to gain a competitive advantage. ​

However, traditional MSPs may require organizations to meet sufficient volumes of spend or sign long-term binding contracts with the service provider. Additionally, businesses may have to go through lengthy and complex technology integrations. ​

If you’re looking to experience the power of enterprise-level contingent workforce management without the traditional MSP overhead, MSP Agile may be the solution for you. ​

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Why choose MSP Agile?

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Enabled by our proprietary technology platform, MSP Agile streamlines workforce visibility and management, facilitates organizational growth and strategic planning while ensuring regulatory compliance to mitigate risk and control operating costs. ​

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Track Workers

​Gain clear visibility and actionable insights into the number of contingent workers and their deployment locations. Empower your team to track workers transparently without compromising their privacy.  ​

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Gain Spend Visibility 

​Achieve comprehensive oversight and control of your contingent workforce, enabling accurate financial planning, forecasting, and budgeting.  ​

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Mitigate Talent Risk 

​Ensure workforce stability and support business growth through intelligent and proactive workforce management. 

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Manage Regulatory Compliance 

​Effortlessly stay compliant with evolving labor regulations and ensure all workforce engagements adhere to local legal requirements. 

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Shorten Deployment Time 

​Enable immediate deployment without the need for lengthy or intrusive technology integrations, ensuring agility and efficiency. 

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Generate Reports 

​Access detailed reports and statistics on contingent workforce spending. Leverage this data to optimize cost management and drive better decision-making.  ​

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Leverage MSP Agile to manage your contingent workforce

​MSP Agile can help your business streamline contingent workforce management in areas including: ​

  • Job Requisition Creation

  • Monthly Operations Data

  • Service Details

  • Client Data

  • Supplier Data

  • Worker Data

  • Performance Data ​

Ready to Get Started?  Contact us today to learn more about how MSP Agile can meet your contingent workforce needs in a most cost-effective way. 

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Have a Business Challenge? Let's Talk

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Frequently Asked Questions

What is Contingent Workforce Management? ​

  • Contingent Workforce Management is the process by which organizations acquire, manage, and pay non-permanent employees such as freelancers, contractors, consultants, and temporary staff. This practice involves overseeing the entire lifecycle of contingent workers, from recruitment and onboarding to performance management and compliance with legal and regulatory requirements. Effective contingent workforce management enables businesses to leverage a flexible and skilled labor pool, adapt to changing market conditions, and maintain operational efficiency.

  • Common ways for businesses to simplify contingent workforce management include:

    • Managed Service Providers (MSP): MSPs centralize the management of contingent workers, handling tasks such as recruitment, onboarding, payroll, compliance, and performance management.

    • Freelance Management Firms: Working with a freelancer management firm helps you identify the best freelancers by comparing skills and aligning them with your needs, ensuring efficient and effective outcomes, while simplifying the overwhelming volume of talent in online marketplaces.

    • Worker Tracking Services: Worker Tracking Services help manage your contingent workforce by providing a clear, comprehensive view of your external workers, mitigating risk and tracking expenses.

    • Contingent Workforce Management Consulting: These workforce experts help you identify program improvement opportunities through a thorough review of your processes, technology, and business practices.

    • Staffing Agencies: These agencies provide temporary workers to businesses, handling recruitment and placement based on the organization's needs.

What is a Managed Service Provider?

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A Managed Service Provider (MSP) is a third-party organization that manages and delivers a variety of services to another company. MSPs centralize the management of contingent workers, handling tasks such as recruitment, onboarding, payroll, compliance, and performance management. They offer expertise, improve operational efficiency, and ensure compliance with industry standards. By leveraging an MSP to manage these complex and time-consuming tasks, companies can focus on their core operations, reduce costs, access the latest technology, and scale their operations according to their needs.

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What are some contingent workforce management best practices?

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Some best practices for managing a contingent workforce include:

  • Centralized Management: Use a centralized system, such as a Managed Service Provider (MSP), to manage all contingent workers, ensuring consistency and visibility across the organization.

  • Clear Policies and Procedures: Establish clear policies and procedures for hiring, onboarding, and managing contingent workers to ensure compliance and efficiency.

  • Effective Communication: Maintain open lines of communication with contingent workers to keep them informed and engaged.

  • Performance Management: Include contingent workers in performance management processes to ensure quality and accountability.

  • Compliance Monitoring: Regularly monitor compliance with legal and regulatory requirements to mitigate risks.

  • Supplier Management: Build strong management practices with staffing agencies and other suppliers to ensure a reliable and high-quality talent pool.

What are the key differences between MSP Agile and MSP?

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Traditional Contingent Workforce Programs (MSPs)

MSP Agile

Need to meet sufficient volumes of spend makes it unviable for organizations with smaller budgets

Smaller contingent workforce in a single location or across multiple countries

Long term binding contracts

Access to many of the benefits of an enterprise contingent workforce management solutions

Company is subjected to lengthy and invasive technology integrations

Short lead time - Can be deployed almost immediately

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Plug and Play - No integration required

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Streamlined and user-friendly tracking application technology with full visibility