Application Support Analyst(Golang)

Location Singapore
Discipline Information & Communications Technology
Job Reference BBBH145843_1734947381
Salary S$5000 - S$6000 per month
Consultant Name Rajasekar Shirley Monisha
Consultant Email [email protected]
Consultant Contact No. 6232 5244
EA License No. 02C3423
Consultant Registration No. R22106767


Working within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.
Job Responsibilities

  • Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby.
  • Log, escalate and follow through with issues, ensuring that issues are resolved.
  • Review and improve our alarms and alarm response.
  • Periodic reviews and submission of the capacity needs of the business.
  • Support and/or drive disaster recovery response drills.
  • Deploy new versions of the software.
  • Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.



Requirements

  • Diploma/Bachelor's Degree in Computer Science or other related discipline.
  • 2-5 years of Technical/Application Support experience on various technology platforms.
  • Experience in programming languages like Golang and Java.
  • Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem-solving.
  • Open to work shift work and be on on-call rotation.