You'll join a reputable MNC and work within the Embedded SRE organisation.
Job Responsibilities:
- Provide Level 2 troubleshooting support and response on incidents.
- Log, escalate and follow through with issues, ensuring that issues are resolved.
- Review and improve our incident management process.
- Periodic reviews and submission of the capacity needs of the business.
- Support and/or drive disaster recovery response drills.
- Deploy new versions of the software.
- Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.
Requirements:
- Bachelor's Degree in Computer Science or other related discipline.
- 2-5 years of Technical/Application Support experience on various technology platforms.
- Experience in scriptinglanguages such as SQL/Python/Bash is a plus.
- Experience working with Site Reliability Engineering (SRE) team or knowledge in SRE is a plus.
- Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem-solving.
