Customer Relationship Manager (PHV, Company car provided, 5K)

Location Singapore
Discipline Sales & Marketing
Job Reference BBBH146617_1736502574
Salary Negotiable
Consultant Name Winnie Chen Hsiu Wen
Consultant Name Winnie Chen Hsiu Wen
Consultant Email [email protected]
Consultant Contact No.
Consultant Contact No. 6232 5258
EA License No. 02C3423
Consultant Registration No. R1980765
Consultant Registration No. R1980765

Customer Relationship Manager (PHV, Company car provided, 5K)


Company Highlights:

  • People-oriented and friendly working environment.
  • A leader in motor and commercial vehicle trade, car rental, taxi/private-hire services, fuel marketing, and electricity supply for corporate and residential markets.
  • Join us to shape our services and grow into a future senior management role!


Customer Relationship Manager
Job scope:

  1. Resolve Issues: Act as a liaison to address disputes, operational challenges, and emergencies effectively, minimizing impact on drivers and customers.
  2. Enhance Customer Experience: Handle inquiries, complaints, and concerns promptly while fostering satisfaction and loyalty through good relationships.
  3. Support Drivers: Assist with onboarding new drivers, ensuring clarity on company policies and retention strategies.
  4. Analyze & Improve: Monitor customer feedback and satisfaction trends, providing actionable insights to management for service enhancements.
  5. Collaborate & Report: Work with internal teams to align strategies, maintain accurate records, and deliver performance reports to drive business success.


Requirements:

  1. Friendly, team player with good problem-solving skills.
  2. Experience in the car leasing industry.
  3. Diploma or higher qualification in any field.



If you are interested in this opportunity, submit your application now to winnie.chen(at)manpower.com.sg find out more about this position. Thank you.

Winnie Chen Hsiu-Wen EA License No.: 02C3423 Personnel Registration No.: R1980765

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