Data Center Technician (Operation & Facilities)

Location Singapore
Discipline Engineering
Job Reference BBBH146381_1735017983
Salary S$3000 - S$4000 per month
Consultant Name Goel Navneet
Consultant Email [email protected]
Consultant Contact No. 65515581
EA License No. 02C3423
Consultant Registration No. R1982194

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

  • Lead a team of contractors or vendors and support in the daily data centre operations
  • Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
  • Monitor critical facilities and infrastructure system alerts and perform necessary escalation
  • Perform incident management and escalation pertaining to any facilities and system downtime
  • Manage and administer the service desk operations
  • Ensure the implementation of safe systems on site activities.
  • Liaison with UOB BUs in regard to utilities, building services / facilities and systems issues
  • Assist in the planning and execution of disaster recovery activities
  • Administer and ensure building records, licenses, permit and etc are properly documented.
  • Ensure procedures, processes and service level are being followed for any service delivery and operations
  • Periodic review of the data centre operations and report any gaps and issues
  • Prepare and update of Data Centre and Service Desk monthly report
  • Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

  • Possess a Diploma in Computer Science or equivalent
  • Possess Data Centre Certifications such as Certified Data Centre Professional
  • Possess at least 3 years' experience in Data Centre Operations, Facilities Monitoring & Management
  • Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
  • Familiar with Service Desk operations and incident management process
  • Basic understanding on the operation of MEP systems
  • Resourceful, analytical and problem solving skill
  • Good communications and interpersonal skills