HR Employee Engagement (Cantonese proficiency), Contract

Location Singapore
Discipline Human Resources
Job Reference BBBH145235_1731562292
Salary S$3600 - S$4000 per month
Consultant Name Kang Abelene Marianne Mrs Rozario Abelene Marianne
Consultant Email [email protected]
Consultant Contact No. 6551 5320
EA License No. 02C3423
Consultant Registration No. R2089914


HR Employee Engagement (Cantonese language proficiency), Contract
Responsibilities

  • Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations.
  • Ensure employee inquiries are properly researched and handled in the most complete and professional way.
  • Connect with employees by phone and email to explore their needs and determine level of support required.
  • Use your exceptional analytical skills to research and resolve complex and sensitive issues.
  • Take ownership in the employee experience and contribute directly to the company culture for all employees.
  • Focus on creating exceptional customer experiences in every interaction
  • Document employee inquiries and resolutions accurately and effectively in a customer relationship management system.
  • Able to communicate (oral and written) in Cantonese to efficiently assist non-English speaking locals in Hong Kong with their internal HR queries and to provide HR support.



Requirements:

  • Minimum of 3 years related experience in employee support and have good working knowledge of the dependencies between company policies, benefits, payroll and HRIS.
  • Or, you bring a minimum of 4 years of experience in customer service support and a working knowledge of Human Resources.
  • Bachelor's degree or equivalent and relevant work experience
  • Advance proficiency in Cantonese to liaise with non-English speaking locals in Hong Kong to answer their HR queries in Cantonese language.

Kang Abelene Marianne Mrs Rozario Abelene Marianne

EA License No.: 02C3423 | Personnel Reg No.: R2089914

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