HR Operations Executive | Insurance | Contract

Location Singapore
Discipline Human Resources
Job Reference BBBH145525_1732587450
Salary S$2800 - S$3200 per month
Consultant Name Carolyn Ann Santibanez Mendoza
Consultant Email [email protected]
Consultant Contact No. 65515316
EA License No. 02C3423
Consultant Registration No. R1105160


Job Responsibilities

  • Coordinate the Representative Notification Framework (RNF) process ensuring key timelines are met.
  • Effective and prompt management of cases assigned for RNF requests.
  • Efficient handling of related queries and execution of controls in compliance.
  • Ensure agreed customer service levels are met and customers' queries, and feedback is effectively addressed.
  • Maintain employee database through management of employee data changes.
  • Engage all concerned parties through required HR processes, enabling accurate administration and data maintenance of staff records, in compliance to required controls and audit documentation.
  • Maintain a collaborative working partnership with all HR teams to deliver efficient and seamless HR services to all businesses.
  • Drive work improvements within team, actively streamline processes for efficiency and reduce duplications.
  • Ensure all operational processes are consistent with HR policies and group compliance and regulatory requirements.
  • Provide any ad hoc HR operations support as assigned from time to time.



Job Qualifications

  • Degree in human resources or business-related field or equivalent experience.
  • Basic knowledge in general HR policies.
  • Excellent communication skills.
  • Excellent attention to detail and the ability to prioritize and work under a tight schedule and pressure.
  • Ability to adapt to a wide range of work procedures and operational guidelines.
  • Understanding of local regulatory requirements.
  • Proficient in using Microsoft Word, Excel and PowerPoint.
  • Experience in using Success Factors is desirable.

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

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