Seeking suitable candidate for the position of Service support engineer.
Requirements :
- Customer orientated with high level of service attitude
- Good listening and analytical skills
- Hardworking, outgoing and enthusiastic
- Positive working attitude
- Team player, and also able to work independently and with little supervision
- Able to thrive in a dynamic environment
- Able to understand the system and architecture diagrams
- Able to understand the user operation environment
- Willingness to pick up new technologies
- Perform other job responsibilities as and when assigned
- Minimally 1-2 years of experience in supporting network, security, server and UPS
- Minimally 1-2 years of experience in supporting mission critical systems with a stringent SLA of 99.9%
- Should be flexible to work in rotational shifts
Education
- Diploma / Bachelor's Degree in IT/Engineering discipline
- CCNA certified
