Job Responsibilities
Documentation Review

• Reach out to customers to obtain KYC information and documents, address any queries or clarifications raised by customers while maintaining a customer-oriented service attitude.
• Review and ensure that all information and documents collected are good to satisfy regulatory requirements.

Screening

• Discount and mitigate screening hits - during onboarding and ongoing monitoring.
• Perform adhoc screening, whenever required.
• Reach out to customers to obtain relevant information to address screening alerts.
• Periodic/Event driven reviews.
• Perform background checks and conduct interviews with customers.
• Assess the customer's business and perform qualitative AML risk profiling.

Transaction Monitoring

• Review and close out transaction monitoring alerts.
• Reach out to customers to obtain relevant information to address transaction monitoring alerts.
• Evaluate the completeness of the customer's response and clarify where required.

Others

• Participate in system and process enhancement projects, User Acceptance Testing (UAT).
• Active stakeholder management in day-to-day work, and resolution of issues with compliance, operations, AML teams etc.
• Provide support for urgent requests, assist the team in completing ad-hoc projects.
• Perform sampling checks by way of QC or QA.
• Perform offboarding of customers including internal coordination and customer notification.
• Preparation of data to track Book of Work completion and MI reporting.

Job Requirements

• Diploma/degree holder with 1 - 3 years' KYC/AML experience working with corporate banking clients.
• Familiar with MAS 626
• Experience in client-facing.
• Proficiency in the Singapore AML/CFT regulations and guidelines.
• Good communication skills (verbal and written).
• Ability to organize and prioritize workload, deliver all commitments on time under minimal supervision
• An accountable team player with collaborative spirit, ability to build rapport with internal stakeholders and customers
• Entrepreneurial mindset - overcome challenges with creative thinking and innovative solutions

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

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