Job Responsibilities

• Handles control and remediation work within Claims Department to ensure compliance with internal claims SOP, regulatory requirements, and policies.
• Update claims SOP to reflect latest changes to claims guidelines.
• Conduct daily/monthly claims quality assurance checks to ensure that claims are processed based on the KPI and claims SOP and put in place corrective and preventive measures.
• Conduct daily/monthly reconciliation of claims paid with Finance.
• Review claims processes and participate in process improvement projects, including establish claims best practices.
• Support the department's other activities as and when required, including but not limited to administrative work and claims processing.

Job Qualifications

• Degree or Diploma holder, with relevant life and/or health claims experience; or insurance experience.
• Mid-level claims assessors who are looking for greater challenges and greater exposures in compliance and risk mitigation work within claims department.
• With background in insurance companies with a keen interest in risk and compliance work with special focus on claims.
• Excellent analytical, written and communication skills.
• Customer-centric and meticulous with the ability to work under pressure.
• Excellent interpersonal skills to effectively communicate with all stakeholders.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Rupa Kankariya EA License No. 02C3423 Personnel Registration No. R1441955

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