The Program Manager will take a leading role in ensuring successful implementation of a trade-in program within selected resellers, including driving roadmap and successful onboarding.
Job Responsibilities:
- Partner closely with local and regional business teams to successfully implement the trade-in program.
- Familiarize yourself with the company's trade-in implementation playbook and leverage the playbook to define implementation approach for each partner.
- Identify opportunities and propose for improvements to the playbook.
- Define and execute implementation plans and solution with all selected partners.
- Brief partners on recommended processes and trade-in solutions.
- Identify and escalate program challenges and risks.
- Schedule and host program update committees.
- Prepare and provide regular program updates to the leadership.
- Act as first key point of contact for support for the assigned partners.
Requirements:
- Bachelor's or equivalent degree in discipline related to the position.
- 6+ years of experience as a project manager in large corporations.
- Experience with system implementation.
- Knowledge in any programming skills is a plus.
- Experience in retail, consumer electronics, consumer goods industry is a plus.
- Experience with affordability programs such as financing and trade-in.
- Excellent analytical and problem-solving skills, outstanding attention to detail and conceptual thinking abilities.
- Proven ability to work independently, exercising judgement and initiative.
- Collaborative, flexible and open working style, with an ability to establish and maintain trust and credibility.
- Ability to influence others and move toward a common vision or goal.
- Exceptional written and verbal communication, and presentation skills, to audiences of varying seniority.
