Job Description

• Support the sales team
• Filter consultation calls and assign potential clients to appropriate party
• Follow up on missing information after proposal submissions
• Prepare contracts and service agreements.
• Handle referrals from international clients.
• Conduct client information research.
• Update CRM system data.
• Send information sheets, course overviews, and research reports to clients.
• Obtain pricing information from the marketing department.
• Prepare relevant materials, collect participant information, arrange venues, and schedule consultants before training projects.
• Provide necessary support and assistance during training based on client needs (mainly remote).
• Collect materials and feedback forms from participants after training.
• Assist sales in tracking project progress, issuing invoices promptly, and following up on payment settlements to ensure timely collection within the billing period.

Requirements

• Minimum 1 year experience in sale support/coordination
• Possess excellent communication and interpersonal skill
• Proficient in Microsoft Office, such as Word, PowerPoint, and Excel.

Tng Wess Lee License No.: 02C3423 Personnel Registration No.: R1551835

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