Our Client is a reputable organisation looking for candidates with social work assistant experience. This is a customer facing position
Job Scope

• Counsel and explain to patients the principles and rules of the Medicare Assistance scheme.
• Assess patients' financial status and eligibility for assistance.
• Evaluate and perform medical bill waivers for eligible patients.
• Advise patients on managing their medical bill settlements during assessments.
• Address patients' inquiries and assist in the application process for medical subsidy and financial assistance schemes.
• Ensure the completeness of submitted applications.
• Maintain proper filing and safekeeping of Medisave Authorization Forms (MAF).
• Reconcile MAF (Medisave Application Forms) with Medisave sign-ups in the system daily.
• Conduct peer audits on Medicare Assistance.
• Verify documents submitted to the Finance department for patient refund vouchers, waivers, etc

Requirements

• Diploma holders in Accounting / Business / Comerce / Economics. with at least 2 years of working experience. 1 to 2 years working experience in customer service, healthcare setting or social/community services
• Able to work on alternate half Saturday.

Sun Luneng Ashley License No.: 02C3423 Personnel Registration No.: R1984277

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