Temp Customer Service Officer (CSO) - 6 months -$2,600/month
Required HC - 2 Pax
Duration: 6 months (Jan 25 - Jun 25)
Working hours -8:45 AM to 6:00 PM (5-day workweek) Not required to work on PH
Work Location: On Site at Copen Grand, Tengah Garden Walk


Job Description
This role provides a professional TOP handover experience for our customers and to assist in the timely rectification of defects/resolve of customers' complaints satisfactorily, such that the organizational objective of providing quality and unsurpassed service is met.


1. Unit inspection, readiness/preparation:
Conduct quality inspection of 100% of the units to identify defects for rectification, ensuring that home units handed over to home buyers are in good condition.


2. Defects Rectification
Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.


3. Unit handover to owners
Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.

4. Handling Customer Complaints/ feedback
Assist in the resolution of owners' complaints arising from defects and other area and ensure Owners' complaints resolved satisfactorily.


Interested applicants, please whatsapp your updated resume to +6596476119.
Snow Hnin Witt Yee (R1983134)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Snow Hnin Witt Yee EA License No.: 02C3423 Personnel Registration No.: R1983134

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