Job Scope
- Processing and handling trade finance products (import/export/SBLC issuance).
- Ensure all transactions and tasks assigned are carried out in accordance with the operating and compliance procedures.
- Ensure smooth processing of day-to-day transactions within stipulated Service Level Agreement (SLA).
- Ensure assigned operations duties are duly performed.
- Ensure adherence to Department SOP, bank's policies and guidelines.
- Perform trade sanctions screening, LLI checks, IMB checks, identifying red flags and escalate as per bank's procedures.
- Timely escalation of operational risks incidents.
- Be customer centric and manage queries from clients effectively and provide solutions and or recommendations on trade finance matters.
- Liaison with clients on unclear instructions and obtain proper documentation before execution.
- Manage daily workflow to meet and exceed client expectations.
- Identify areas for process improvement.
- Achieve to meet Goals Setting (KPI).
- Participate in ad hoc projects and assignments.
- Participate in assigned UAT and LV for system enhancement and implementation.
- Conduct transaction monitoring, follow up on end-to-end process handling for structured deals and provide regular status updates to STMO (Structured Trade Middle Office).
- Work closely with STMO, BU, GTS and other stakeholders on the daily transactions.
- Filling and archival of bills.
- Perform courier manifest and enveloping.
Job Qualifications
- Diploma or Degree in Banking, Management, Accounting, or any related discipline.
- At least 1 year trade finance experience in a banking environment.
- Good interpersonal and communication skills.
- Performance and quality driven.
Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160
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